Shipping Policy for Inquiry Lane, LLC
At Inquiry Lane, LLC we strive to ensure that your order arrives in perfect condition and in a timely manner. Please review our shipping policy below for details on processing times, shipping options, and other important information.
Order Processing Time
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Processing Time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
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Order Confirmation: You will receive an email confirmation once your order has been placed. Another email will be sent once your order has shipped, including tracking information.
Shipping Rates and Delivery Estimates
Standard Shipping:
Note: Delivery times are estimates and may vary based on your location and unforeseen circumstances.
Shipping Carriers
We use USPS Media Mail and Priority Shipping for all of our shipping needs. For international orders we use USPS First Class Package International service or Priority Mail International.
Shipping to P.O. Boxes or APO/FPO Addresses
International Shipping
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Availability: We currently ship to the following countries: Australia, Canada, China, France, Germany, India, Japan, Mexico, United Kingdom.
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If your country is not listed, please reach out to inquirylane@gmail.com to discuss shipping options.
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Rates and Delivery Estimates: Shipping rates and delivery times vary by destination. Please refer to the checkout page for specific details.
Order Tracking
Shipping Confirmation and Order Tracking
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Shipment Confirmation: You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).
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Order Tracking: The tracking number will be active within 24 hours.
Damages and Lost Packages
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Damaged Items: If you receive a damaged item, please contact us immediately at inquirylane@gmail.com with your order number and a photo of the damaged item. We will arrange for a replacement or refund.
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Lost Packages: If your package is lost in transit, please contact us inquirylane@gmail.com
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We will work with the carrier to resolve the issue and ensure you receive your order.
Returns and Refunds
Please refer to our REFUND for information on returns and refunds.
Contact Information
For any questions or concerns about our shipping policy, please contact us at:
Inquiry Lane, LLC
103 Rainbow Drive 328, Livingston, TX 77399
inquirylane@gmail.com
Thank you for shopping with Inquiry Lane, LLC!